When recording CAN bus logs, always use the latest firmware version for the device and the latest version of NTC Configurator.
Download the latest version of NTC Configurator
Firmware Version History
To read data from the CAN bus, the CAN Interface must be enabled. When connecting to a CAN bus for the first time, it is also recommended to use Passive Mode.
All required settings are configured on the CAN Bus tab in the device configuration.
Please wait until CAN traffic is detected.
While a log is being recorded, the indicator at the top of the window shows the recording status. If it is green, CAN data is being recorded correctly.
.zip archive.The process described above is demonstrated in the animation below.

The recorded logs can be sent to the Navtelecom Technical Support Team to create a new decoding file, add new parameters to an existing decoding file, or correct issues in an existing decoding file.
The recorded logs can also be replayed in CAN Spy to select a decoding file or to identify CAN parameters yourself.